Network Solutions

Quick Reference Guides 7

• BC8000 Online Install Guide
• Polycom VVX
• Polycom 335
• snom 720
• NuSutus Alerts - Business Central and Cradlepoint

View all 7

Onboarding 7

• Onboarding Itinerary
• List Of Tools
• List of Useful Applications to Install
• Terminology
• Adding review notes to a ticket

View all 7

Processes 5

• Incident Management (911/912)
• Internal Contacts By App
• List of Call Center Scenarios
• Complaint Call Review
• Workflows

How-Tos 3

• How to find a specific call in Amazon Connect
• How to find an agent desktop video for a specific call
• Find specific store information

Set Up 1

• Agent Setup By Application