Network Solutions

Onboarding 7

• Onboarding Itinerary
• List Of Tools
• List of Useful Applications to Install
• Terminology
• Adding review notes to a ticket

View all 7

Processes 5

• Incident Management (911/912)
• Internal Contacts By App
• List of Call Center Scenarios
• Complaint Call Review
• Workflows

How-Tos 3

• How to find a specific call in Amazon Connect
• How to find an agent desktop video for a specific call
• Find specific store information

Set Up 1

• Agent Setup By Application