When we receive tickets regarding Boost Week, our agents are already aware of the boost week promotion. They typically follow the same procedure as always since it is the same procedure as every other Boost Week. Agents will typically push the 50% off promotion to online orders but this is only if a customer asks for it. Our agents do not offer the promotion but will always honour it by informing customers it is available online only. Otherwise, agents will offer local store coupons (which means whatever that is available to them). 

*** This is also what we inform our customers when they send this request to us ***