Below is a list of common terms, their meaning/usage, and responsible parties.
| Term | Meaning/Usage | Responsibility |
| DSS | Domino's Shoulder Surfing - Application (screen) at a store that pulls order information from Pulse, and sends it to Domino's Corporate | Domino's Corporate |
| Pulse | Store order system - Orders from OLO are submitted to this system, as well as local store orders | Domino's Corporate |
| OLO | On Line Ordering - Dominos.com website. Agents currently use this site to process orders. | Domino's Corporate |
| BC | Arria NuSutus provided store phone system | Arria NuSutus |
| AWS Connect | Phone system used by call center agents | Arria NuSutus |
| CCP | Customer Contact Panel? Store and customer details appear here in the Agent Desktop | Arria NuSutus |
| OSIM | Utility for store to manipulate their details, products, and times on the dominos.com website | Domino's Corporate |
| OnSIP | NuSutus internal phone system | Arria NuSutus |